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maintenance
Our maintenance service is tailored to meet your exact requirements in
terms of response, hours of cover, type and duration of contract
required.
Our fully computerised call control system enables us to track service
calls, monitor call rates, ensure all calls receive the required
response and ensure we maintain our service levels at all times. In
addition to this as part of our quality control, customers receive a call
back after the call has been completed to ensure that the service
provided met with their expectations.
We
specialise in the support of Microsoft networks, IBM compatible systems
and their associated peripherals such as workstations and printers. Our
engineers are trained to provide high quality service to our customers.
We
provide service 5 days a week, and are on call for those customers who
need support. This has enabled us to build up a wide ranging and loyal
customer base including manufacturers, local authorities and
distribution companies.
Through years of experience in the provision of IT support we have
developed a great deal of expertise in providing our customers with the
service levels they need. Our flexible approach enables us to respond
rapidly and effectively when required. We believe we are big enough to
cope with your network but small enough to care about your business.
If you are interested in finding out more about how Kew Computers can
provide a complete IT solution for your business, call us now on 08700
539266 and speak to our service department.
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If you are interested in finding out more about how Kew Computers can
provide a complete IT solution for your business, call us now on 08700
539266 and speak to our service department. |
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